šŸ¤Jobs

Technical writing lead

Lead a team of technical writers

"Servant leadership is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they donā€™t work for you; you work for them."

-Ken Blanchard

Overview

LinkORB Engineering is looking to expand our global team of remote technology professionals and currently hiring for a technical writing lead. At LinkORB, the techincal writing team creates content for internal and external audiences to:

  • Improve the onboarding experience for new team members
  • Align teams around technical standards and best practices
  • Share and educate on the use of historical and emerging technologies at LinkORB
  • Promote LinkORB's open source contributions
  • Develop and implement strategies/tasks geared towards the growth of LinkORB's engineering blog

If you are an experienced player-coach with technical writing and project/people management skills, please keep reading! The technical writing lead is responsible for:

  • Defining and prioritizing a backlog of work items based on input from engineering and business team members
  • Enabling and unblocking technical writers by clarifying requirements, desired outcomes, or resolving issues as they arise
  • Expansion and maintenance of published technical writing style and standards guidelines
  • Evaluating technical content for accuracy, readability, and alignment to style and standards guidelines
  • Onboarding and evaluate new technical writers
  • Ensuring technical writing team output provides business value
  • Contributing technical content along with the team

Requirements: Technical writing lead

At LinkORB, we take a ā€œdocumentation-as-codeā€ approach and our technology portfolio spans over 260 GitHub repositories. All technical documentation produced by the team comes in the form of Markdown pull requests. The person selected for this role will be conversational across and ideally from practical experience in multiple of the below:

  • Developer workflow and tooling
  • Open-source web application server + package architectures like PHP, Node.js, or Ruby
  • REST APIs and methods for automating API documentation
  • Application containerization
  • Relational and non-relational data structures
  • Data transformation and analysis
  • Web application and database security

That said, at LinkORB we understand that no one knows everything and the learning journey is part of what we love about the work.

In additional to technical knowledge, the technical writing lead will have a experience with:

  • Writing technical documentation and editing technical documentation written by others
  • Project management in a software development domain
  • Working closely with technical team members to translate and distill technical content requests into actionable work item(s)

Want to apply?

Great, we are excited to hear from you! Please send a cover letter and resume to engineering@linkorb.com.

Things we love seeing and hearing about in applications:

  • Writing samples
  • Your personal philosophy for creating amazing technical content
  • Your journey to becoming more technical
  • Experience working closely with software developers, system administrators, and automated testers
  • Experience writing code, scripts, or other technical projects you've completed yourself
  • Your growth and learning experiences on your path to effective technical project and people management

Working at LinkORB

LinkORB Engineering is the sub-group of LinkORB focused on the development and operations of our products and platforms: innovative healthcare solutions for healthcare professionals and their patients.

We are a fully remote team collaborating almost entirely asynchronously to build and support products used by millions of families and thousands of healthcare professionals.

Read more about LinkORB Engineering. Specifically, you might check out our: