Technical writer

Write and maintain technical documentation

Overview

LinkORB Engineering is looking to expand our global team of remote technical writers. We love writing content for internal and external audiences to:

• Improve the onboarding experience for new team members
• Align teams around technical standards and best practices
• Share and educate on the use of historical and emerging technologies at LinkORB
• Promote LinkORB’s open source contributions

If this sounds interesting to you, we are looking for technical writers who:

• Enjoy and understand bringing order and clarity to complex technical topics
• Can put themselves in the shoes of someone undertaking a technical task and consider:
  • What they will want and need to know
  • What they won’t want and need to know
  • How to blend technical concepts and a conversational tone
  • When to go deep and when to keep things high level
  • When a picture is worth a thousand words
  • How to structure and order information for when someone is skimming versus reading intently
• Take the initiative to propose creative solutions
• Communicate proactively when assistance is needed

If this is how you work, we’d like to hear from you!

Requirements

At LinkORB we understand that no one knows everything and the learning journey is part of what we love about the work.

However, our technical writers are often tasked with experimenting with technologies before writing about them. Additionally, writers often work closely with software developers, system administrators, and automated testers. Those fellow team members appreciate specific questions based on a “what have your tried” approach.

Lastly at LinkORB, we believe documentation is code. As such, all applicants should be proficient in:

• Markdown
• Git and version control
• Using command line tools
• Basic HTML and CSS

Strong applicants have practical, direct experience in one or more of the below:

• Open-source web application server + package architectures like PHP, Node, or Ruby.
• REST APIs and methods for automating API documentation
• Virtualized and containerized applications
• Relational and non-relational data structures
• Data transformation and analysis
• Web application and database security

Again, no one knows everything and we are all learning every day. Equally important to a base set of skills is the desire to independently research and try a few things when stuck.

Want to apply?

Great, we are excited to hear from you! Please send a cover letter and resume to engineering@linkorb.com.

Things we love seeing and hearing about in applications:

• Writing samples
• Your personal philosophy for creating amazing technical content
• Your journey to becoming more technical
• Experience working closely with software developers, system administrators, and automated testers
• Experience writing code, scripts, or other technical projects you’ve completed yourself